Kerala Unveils K-Smart Tech for Efficient Local Governance


Kerala Unveils K-Smart Tech for Efficient Local Governance
Kerala has launched K-Smart (Kerala Solutions for Managing Administrative Reformation and Transformation), a pioneering project in India designed to provide a unified digital platform for accessing all services offered by local self-government institutions.
Speaking after the launch, Chief Minister Pinarayi Vijayan said that the State is once again setting a model for the rest of the country in the modern technology sector through K-Smart. It is for the first time that a system that makes available the entire gamut of services of a department in a single click is being introduced in the country. K-Smart is the latest example of Kerala utilizing the development in technology for multi-faceted development of the State, he said.
As per the Chief Minister, K-Smart guarantees convenient access to essential services for the general public. This will be particularly beneficial for around 4 million expatriates, enabling them to avail local self-government institution services from any part of the world without the need for in-person visits. K-Smart aims to provide citizen-friendly services by extending outreach to the people.
Minister for Local Self-Governments, MB Rajesh, described K-Smart as a crucial stride in shaping the future of Kerala. The digitization of services offered by local self-government institutions is a key initiative in the ongoing effort to enhance digital literacy.
Initially, K-Smart will be operational in corporations and municipalities and later will be rolled out in Grama panchayats as well. It is embedded with an Integrated Messaging System that facilitates delivery of the acknowledgment receipt of complaints and applications in the portal that can be accessed through login of the applicant or complainant as also via Whatsapp and email. Industries Minister P Rajeeve inaugurated the K-Smart mobile application.