How eCommerce Businesses Could Deal with Cyberattacks?
In this digital era, cyberthreats have prevailed all over, eCommerce is no exception. Lately, cybercriminals have begun to develop advanced attacks which are even more vulnerable than the ones manually created by the cybercriminals. According to the Indian Brand Equity Foundation (IBEF), India is the fastest-growing eCommerce market, and the increasing digitalization across the country is a vital reason for this rapid growth of eCommerce. Thus, India attracts major cyberthreats along with the growth. Alongside, with the ongoing obsession of the online shopping among the customers, the cyberthreats would be expected to grow further.
According to sources, India has recorded a high rate of cybercrime in the last five years and the number of cybercrimes almost doubled in 2017. These statistics indicate the risk rate of cybercrimes, especially for the eCommerce business which brings in a lot of benefits. Here are a few most prominent cyber threats and measures to defend it.
Phishing
Phishing is one of the simplest and most common cyberthreats. It is sent either through an email or message. Generally, the eCommerce business encounters cyberattack through emails sent to a trustworthy employee or customer. Through this mail, the cybercriminal tries to phish out the crucial data of the business or the clients. Thus, to stay away from this cyberattack, the user must be cautious about all the email communications and clicking or opening of any links or attachments in the emails should be avoided. Also, relevant information should not be shared in a pop-up screen. Most ideally, phishing filters could be installed on web browsers.
Malware
Malware is software used for cyberattacks which enables the cybercriminals to get access to any system by avoiding supervision. Through this cyberattack, the attackers get access to even the most confidential client information stored in the system. To counter malware attacks, the system's OS and other application should be updated regularly. Also, the various permissions grated should be done cautiously.
DDOS (Disturbed Denial of Service)
DDOS is an authentic form of cyberattack particularly for eCommerce businesses; it mainly targets the bandwidth of the eCommerce business site. Its attack destructs the traffic of the website as well as the customer database. To defend this attack, the business should secure its network infrastructure and practice basic network security. For data protection, the company can rely on cloud services for secured data storage.
eCommerce is an ideal platform to expand one's business, as it generates high revenues as compared to retail stores. Until serious measures in terms of the law are implemented, the company should take basic preventive measures to overcome these cyber attacks.
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