The end-to-end digital monetization solutions provider, Comviva, announced today that it is working with Amazon Web Services (AWS) to enable Communications Service Providers (CSPs) with next-generation software products and platforms through a Software-as-a-Service (SaaS) model. With this collaboration, Comviva will be able to adopt a cloud-first strategy aligned with AI, which accelerates time to market and facilitates non-linear revenue growth.

With its deployment of AWS infrastructure, Comviva will unleash an innovative solution that builds CSP capabilities; makes a product delivery streamlined in the extreme meaning of the word; and, in every way imaginable, improves scalability. It positions Comviva to take its digital transformation journey forward with AI-driven solutions and cloud-based services.

AWS and Comviva are also working together in areas such as product modernisation, competency development, culture transformation, business growth, and generative AI enablement.

 “Cloud solutions offer telecom operators a distinct advantage in trying new strategies and business models that can help them determine the best route for delivering business value”, said Rajesh Chandiramani, Chief Executive Officer at Comviva.

By combining Comviva’s expertise in customer experience and data monetisation with AWS’s unparalleled abilities in SaaS and AI, both firms are poised to reduce risks, optimise costs and drive unmatched value for clients globally, he added.

“This association aligns with our commitment to helping organisations accelerate their digital transformation journeys by providing scalable, secure, and innovative technology solutions”, said V.G. Sundar Ram, Head of Business Development, AWS India and South Asia.

Comviva’s core platforms across DigiTech, MarTech, RevTech and FinTech are set to leverage Amazon Bedrock to elevate product experiences with a variety of AI and GenAI-driven use cases tailored to its customers.

This integration extends to Comviva’s service management platform, empowering service desk agents with AI-powered operations, ultimately delivering faster and more efficient service resolution.

Comviva is also using Amazon Q to include greater ease of use in developers' workflows by continuing to hardwire it into multiple developer environments. For over three years now, the company has been partnering with a wide range of AWS APN partners to develop infrastructure governance and push forward modernization efforts within its cloud environment.

In addition, Comviva is upskilling its workforce on AWS technologies. More than 2,000 employees have been trained and certified in digital skills, modernization, and the latest tools from technology to support the evolving cloud strategy of the company.

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