BENGALURU: Software major Infosys on Tuesday announced tying up with Microsoft to offer healthcare analytics, using the latter's cloud platform.

"We have developed healthcare analytics solutions to augment the current processes and make them more efficient using Microsoft Cortana Analytics suite," the city-based outsourcing firm said in a statement here.

The healthcare industry is undergoing a paradigm shift due to consumerisation and increasing costs, it said, adding that with the advent of advanced analytics and cloud technologies, it is possible to process, store and analyse large volumes of datasets at a lower cost, yielding huge benefits to healthcare processes.

The processes are presently managed by custom solutions or through CRM (customer relationship management) platforms like Microsoft Dynamics.

"Our analytics solutions will enable healthcare professionals to unlock the potential of datasets. Insights generated from this will help track population health trends, advance clinical effectiveness and enhance patient satisfaction," the statement said.

The solutions will also help providers improve operational effectiveness and financial and administrative performance. These solutions use the common healthcare reference architecture that is built on Microsoft technology.

"Our tie-up with Microsoft will provide managed care organisations with tools to improve clinical and operational effectiveness at a reasonable cost. It will also provide health-care call centres with contextualised customer support and self-service options to consumers and healthcare workers," said Infosys healthcare global head Manish Tandon.

"Our collaboration with Infosys will enable novel healthcare solutions that make smarter decisions, improve customer service, and uncover new possibilities to transform patient care faster than ever before," said Microsoft data group vice-president Joseph Sirosh.

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