Culture of Learning at Scale


amit gautamSummary: With the gig economy picking up the pace in India, organizations are making optimum use of advanced learning technologies to design training strategies for their permanent as well as flexible workforce.

India has experienced a significant shift in its work culture in the recent past. From new technological innovations, learning patterns, to career avenues -- much has changed. But, the biggest alteration, perhaps, is in the nature of work. ‘Flexible work hours’ is a relatively new entrant to the corporate landscape in India, but it’s picking up rather fast.

While in the West, the gig economy has been developing rapidly in the past decade or so, India too is showing signs of a major swing. As per recent data from global job site - Indeed, there is an increasing demand for flexible work arrangements in India, especially in larger cities, where a daily commute might be time-consuming. Of the leading metros in the country, New Delhi, Mumbai and Bangalore contribute 27.2 percent, 12.4 percent, and 12.9 percent respectively to all flexible work opportunities available in India.

So, while the workforce, as well as organizations, have welcomed this new culture, the latter has to devise a proper learning strategy that caters to both -- permanent as well as flexible workers. Of course, in a world where technology is at the fore for all solutions, designing such strategies is relatively simpler.

With aspects like Mobile Learning, it is possible to provide Anywhere, Anytime (Any Device) Training Opportunities for a gig workforce, which can take them up at their own time and place of convenience. This is also the time of a Multi-channel World where organizations can explore various methods of offering training content like social media, self-directed learning platforms and online learning centres which gig employees can utilize the most.

Another aspect that organizations can leverage is ideas like Informal and Continuous Learning, and cultivate a system that provides learning opportunities which go beyond regular, formal training. Informal training can be introduced through on-demand support tools and training delivered in bite-sized chunks for easy learning.

Companies can also create a workplace that presents attractive opportunities for gig workers with learn-tech that supports and challenges meaningful work. It is upon L&Ds of companies to provide a strong learning that encourages growth and offers career development for gig workers while fulfilling requisites like Compliance Training, Competency Development, and Continuing Professional Development through appropriate training interventions.

At the same time, while organizations deal with immense data all the time, they also need to have a strong Analytics Culture where findings, highlights, statistics and patterns available with them are shared in the right manner within the workforce (including flexible workforce) and which then acts as a catalyst towards better decision-making for the company as a whole.

Speaking of analytics, “Who moved my analytics?”seems to be the question on every HR and L&D professional’s mind currently. And why not. After all, technology has seeped all areas of our personal and professional life, encompassing workplace learning and training too. However, inspite of all the advances in learning platforms, the critical insights into the users’ training health, how many and who all are actually leveraging tech-enabled learning, how much time is really being spent on learning and skilling are still missing. Organizations continue to grapple with accurate and timely analytics on their learners.

UpsideLMS, a leading global provider of learn-tech solutions to organizations worldwide, will be showing (literally) the answer to this questions at an upcoming People Matters’ L&D 2018 Conference to be held on 23rd October in Grand Hyatt, Mumbai. Along with showcasing the key features and functionalities of its Learning Management System, UpsideLMS will also be revealing the Advanced Analytics feature that will give LMS Admins a deep-dive into their users and overall training metrics. Apart from this, the company will be building a custom mobile app specifically for the event, which will not only engage the event attendees through a game-like experience (complete with rewards) but also serve as a utility app by providing all key information related to the event, like session details, floor plan, etc.

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