With every new technology being introduced, the world has witnessed a drastic transformation. Most of the time, the transformation has been for good, but we have also experienced some hindering situations. Still, the use of technology has not stopped. Like any other domain, supply chain management has also been transformed with technological advancements. Let's see the significant technologies that have changed supply chain management.

AI for Uninterrupted Service

In the present competitive world, it is quite easy for any business to lose its customers; just the sign "out of stock" would do the job effortlessly. The present generation expects quick delivery. Thus, the organization could use Artificial Intelligence (AI) to track the products that are in demand or slow-moving and place the order accordingly. Also, AI can have a track on orders, inventories, warehouses, and transportation. AI helps companies track the total purchase, and ensures inventories are not out of stock. This would eventually increase the overall efficiency of the supply chain.

Big Data for Efficient Customer Service 

There is a new wave of data analytics reaping the benefits of big data for supply chains. Supply chain analytics uses data to improve decision making for all activities across the supply chain. For instance, product delivery could be planned according to the travel time, and traffic could be estimated using big data. The technology also focuses on improving the customer experience by collecting the feedback through CRM and helping the firms to improvise its service.

IoT for Vehicles

IoT helps the supply chain management to locate the goods at any point in time and estimate the goods' arrival time. IoT devices could be attached to the containers or the inventories, which can then transmit its location that could be traced using the GPS satellites. Using the data on movements and traffic flow, the goods' arrival could be estimated, and suppliers and distributors could be prepared to receive the goods. These measures would, in turn, improve the efficiency of the supply chain management and offers hassle-free processing of materials.

The technology-aided supply chain management brings in transparency, connectivity, and continuous service. The technology upgradation would bring in improved efficiency in supply chain management. 

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