Sikka Reboots Infosys To Become Industry Bellwether Again


"We believe that these will revolutionise our back office services, maintenance services, infrastructure management services, verification services and other services we offer on the basis of technology. The renewal includes the way we operate, our internal system and processes and the way we engage our employees and customers," Sikka pointed out.

Under the new leadership, the company initiated new platforms for Big Data based on open source technology, bringing artificial intelligence-based adoption technologies and creating new methodologies like working with Stanford University in the US on design thinking for entering into new areas and getting new clients in a systematic and innovative way.

"We believe that a next generation company like ours has a tremendous potential for growth with profitability and aspire to become the best of such an excellent service company," Sikka claimed.

Clarifying that the company's next growth phase would be built on the rich legacy he inherited from the co-founders, Sikka said new initiatives were to renew the existing systems and processes with innovation, automation and artificial intelligence to improve the customers' operational efficiencies and enhance their productivity.

Since the global financial crisis in 2008 and during the subsequent recession period, Infosys faced several external and internal challenges, including a challenging business environment due to uncertain macro-economic conditions worldwide.

As a result, Infosys lagged behind rivals like TCS, Cognizant and HCL Technologies on revenue growth, operating margins and in winning big outsourcing deals.

Though co-founder N.R. Narayana Murthy returned from retirement June 1, 2013, to revive the company's fortunes, its revenue growth was 11.5 percent last fiscal (2013-14) as against the industry's 13 percent and way behind TCS's 16.2 percent, Cognizant's 20.4 percent and HCL's 14.3 percent.

During Murthy's year-long tenure as executive chairman, the company also saw a dozen senior executives quit and an exodus of 36,000 techies in search of greener pastures.

Handing over the baton to Sikka, Murthy and another co-founder and vice-chairman S. Gopalakrishnan stepped down from their executive posts Oct 10.

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Source: IANS