Karnataka Citizens Can Now Access Over 4,500 Services Via Mobile One


Citizens can even take a simple picture of non-functioning services such as potholes or streetlights and send it automatically to the concerned officials for redressal through smart geo tagging. This initiative named as “ICARE”, is a one-of-a-kind government-citizen engagement model.

The app is available for download on Android and iOS platforms and all major mobile service providers, such as Airtel, BSNL, Vodafone, Aircel, Idea and Reliance, are on board with the platform. Citizens can access all services through this platform by dialing a unique 3-digit #161.

The Karnataka Mobile One will integrate digital media and advertising going forward to enable it to be a self-sustaining model to pay for some select services via advertising revenue, user fees and subscription models. Payments through a variety of modes including debit cards, credit cards, online wallet, PayGov are enabled. Payments are also integrated through multiple methods of online payments by citizens including introduction of the “Karnataka Wallet”.The country’s first mobile-governance platform is done in the Public-Private Partnership mode with IMI Mobile, one of the world’s largest mobile value-added services companies. A new Twitter alerts system for government announcements and emergency actions, along with integration with Facebook, is also in the pipeline.

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