BENGALURU: With the advent of modern day science & technology, almost every process of our day-to-day life is being digitalized; right from fixing an appointment with the doctor to getting a professional plumber to fix a leakage. In conjunction to this, Gartner, the world's leading IT research and advisory company, conducted a survey on the influence of digital assistants on the household chores. According to the survey, by 2019, at least 25 percent of the households in the developed countries will rely on digital assistants on their smartphones & other devices as the main interface to connected home services.

“In the not-too-distant future, users will no longer have to contend with multiple apps; instead, they will literally talk to digital personal assistants such as Apple's Siri, Amazon's Alexa or Google Assistant,” says Mark O'Neill, Research Director, Gartner. “Some of these personal assistants are cloud-based and already beginning to leverage smart machine technology,” he adds.

Also, these digital assistants justify the main purpose of IoT devices by successfully enabling the end user to configure & connect their devices with services, order anything and get it delivered; all via the preset customized settings in their devices. Also, providing context-aware information like suggestions of restaurants for an upcoming meeting and recommending temperature setting for their home to save energy will also be possible through digital assistants coupled with IoT.

“Consumers don't want to deal with separate proprietary apps for each type of connected device in their home. Rather than individual apps, it is the interactions between devices as well as with service providers and external data sources that are most compelling to consumers. These interactions make it possible to create, detect and respond to 'business moments,' which Gartner defines as transient opportunities that are exploited dynamically using digital technology,” Mark continues.

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