BENGALURU: Few years ago, SMS were the most common means of sending instant messages. However, that was changed suddenly, the world of instant messages was taken over by social media messengers, and stand-alone messengers like WhatsApp and Viber. These two IM applications have the most users on their network. Let us look at key points that separate the best from the rest, as reported by CultureMob.

Device compatibility

Compatibility is a very big issue as there are multiple platforms as well as several different types of devices. WhatsApp and Viber are both available on several platforms but the presence of Viber is more than that of WhatsApp.

Viber reaches far more people because of its compatibility with Windows, Android and iOS operating systems. Viber also has a browser based user interface, which can be used independently of the Smartphone.

Quality of calls

In the quality area, WhatsApp has an advantage. The internal programming of WhatsApp is work of expertise and the application rarely lags in performance. The voice quality is good over fast speed internet connection available in India.

However, Viber has been in the instant messaging segment for more duration than WhatsApp. It offers calling on phones over cellular network as well and performs better in slow internet connection. It has less echoes and the voice quality is more superior than WhatsApp.

Cost of usage

Overall, Viber provides more features and is much superior to WhatsApp. On the other hand, WhatsApp is a simple application and has only three tabs: Calls, Chats, and Contacts. It comes with a fee of $0.99 per year, whereas, Viber is completely free.

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